Privacy Policy
This policy explains what personal information Dawson Defense collects, how we use it, who we share it with, and the choices you have — including how to get off our email list.
Who we are
Dawson Defense LLC (“Dawson Defense,” “we,” “us”) runs the online store at dawson-defense.com and the Dawson Defense store on GunBroker.com. This policy covers both. Questions or requests: email support@dawson-defense.com.
Information we collect
Information you give us
- Orders — your name, email address, billing and shipping addresses, the items you buy, and prices paid.
- Firearm orders — the receiving FFL dealer you choose (dealer name, license number, address, and phone).
- Accounts — if you create one: your name, email address, and password (stored only in scrambled, “hashed” form).
- Email list — if you sign up: your email address, plus a record of your consent (when and where on the site you signed up, the wording you agreed to, your IP address, and your browser type).
- Messages — anything you send us when you contact support.
Payment cards. You enter card details on our payment processor's secure form. We never see or store your full card number — we receive only a transaction reference, the card type, and the last four digits.
Information collected automatically. Like most websites, our servers record your IP address, browser type, the pages you request, and the time, for security, fraud prevention, and fixing problems. We do not use third-party analytics or advertising tools.
GunBroker orders. When you buy from our GunBroker store, GunBroker gives us your name, shipping address, email, phone number, and order details so we can fill the order.
How we use it
- To process, ship, and support your orders, returns, and refunds
- To send order emails — receipts, shipping and tracking updates, and messages about a problem with an order
- To answer your questions
- To follow the law — for example, age and state shipping restrictions and federal firearm rules
- To prevent fraud and keep the site secure
- To send marketing emails, only if you've signed up for them (see below)
Our email list
If you join our list (in the site footer, the age-confirmation screen, or the welcome offer), you'll get a welcome email, a weekly email with hot items and deals, and occasional offers. Joining is never required to shop.
Unsubscribing is easy and takes effect right away. Use any of these:
- the “Unsubscribe” link at the bottom of every marketing email;
- the “Unsubscribe” button your email app shows next to our emails;
- our unsubscribe page — just enter your email address; or
- reply to any of our emails, or email support@dawson-defense.com, and ask.
After you unsubscribe we keep your address on a “do not email” list so you aren't added back by mistake. If that address is later entered in one of our signup forms, we send one email asking you to confirm before you're added back — nothing changes unless you confirm. You'll still get emails about orders you place. We do not sell, rent, or trade our email list. Our marketing emails don't contain tracking pixels; links in them carry a tag naming the email (for example “utm_campaign”), which can appear in our server records when you click.
Who we share it with
We share personal information only as needed to run the store:
- Payment processor (Authorize.net) — to process card payments.
- Suppliers who ship your order (Chattanooga Shooting Supplies, Lipsey's, RSR Group) — your name, shipping address, and the items ordered (and your phone number when a supplier requires it for delivery); for firearms, the receiving FFL's details.
- Shipping carriers (such as UPS, FedEx, and USPS) — to deliver your package.
- Your receiving FFL dealer (firearm orders) — your name, the item, and the order number so they know what's arriving.
- Service providers — Amazon Web Services hosts our website and database and sends our emails. For firearm orders, our electronic record-keeping service (FastBound) holds the records federal law requires, such as the receiving dealer, the firearm, and the order number. They process data only on our behalf.
- GunBroker — for orders placed on GunBroker, we send order status and tracking back to them.
- Google Customer Reviews — on the order confirmation page, Google offers an optional survey about your purchase. For this our page gives Google your order number, email address, country, and estimated delivery date; Google emails you only if you choose to opt in. Google's use is covered by Google's privacy policy.
- Legal and safety — when required by law (for example a subpoena or an ATF trace request), or to protect our rights, our customers, or the public.
- Business transfer — if Dawson Defense is sold or merged, customer records would transfer to the new owner under this policy.
We do not sell personal information, and we do not share it for targeted (cross-site) advertising or profiling.
Cookies, Do Not Track, and Global Privacy Control
We use one cookie to keep you signed in to your account. Your browser's own storage remembers your cart, that you confirmed your age, whether you've seen the welcome offer, and the last product list you browsed. These are needed for the site to work; we don't set advertising or analytics cookies.
Some product photos load directly from our suppliers' image servers, which — like any website — see your IP address and browser type when your browser fetches the picture (including pictures in our emails). On the order confirmation page, Google's Customer Reviews script may set Google's own cookies under Google's privacy policy.
We don't track you across other websites, and we don't allow ad networks to do so on our site. Because of that, “Do Not Track” browser signals don't change how our site works. We treat a Global Privacy Control (GPC) signal as a request to opt out of any sale or sharing of your information — which we don't do in any case.
How long we keep it
- Orders — as long as tax, accounting, and federal and state law require (firearm-related records can be required to be kept for many years).
- Accounts — until you ask us to delete yours.
- Email list — while you're subscribed. After you unsubscribe, we keep your address, your signup and unsubscribe records, and a record of the emails we sent you, so we never email you again and can show we honored your request. You can ask us to delete the rest; the address itself stays on our do-not-email list.
- Server records — only as long as needed for security and troubleshooting.
Security
The site uses encryption (HTTPS) for everything, passwords are stored hashed, card numbers are handled only by our payment processor, and access to customer data is limited. No system is perfectly secure; if a breach affects your personal information, we'll notify you as the law requires.
Your rights and choices
Wherever you live in the U.S., you can ask us to:
- tell you what personal information we have about you and give you a copy;
- correct anything that's wrong;
- delete it (except records the law requires us to keep, such as order and firearm records); and
- stop sending you marketing emails (or use any unsubscribe option above).
Email support@dawson-defense.com with “Privacy request” in the subject. To protect you, we'll confirm the request from the email address we have on file before acting on it. You can use an authorized agent; we may ask them for proof they're acting for you. We'll respond within 45 days. If we turn down your request, we'll explain why, and you can appeal by replying with “Appeal” — we'll answer the appeal within 45 days. We won't treat you differently for using these rights.
California and Nevada residents
California: we don't sell or share personal information as defined by California law, and we don't disclose it to other companies for their own direct marketing (“Shine the Light”). The categories we collect, their sources, and why are described above; the rights above are how to request access, correction, or deletion.
Nevada: we don't sell covered information. You can still send an opt-out request to support@dawson-defense.com and we'll record it.
Children
Our site is for adults. We don't sell to anyone under 18 (21 for handguns and handgun ammunition), and we don't knowingly collect information from anyone under 18. If you believe a minor has given us personal information, email support@dawson-defense.com and we'll delete it. See FFL & Compliance for age requirements.
Changes to this policy
When we change this policy we'll update the “Last updated” date at the top. For material changes, we'll also post a notice on the site and, if you're on our email list, let you know by email.
Questions about privacy?
Email support@dawson-defense.com. To leave our email list, use the unsubscribe page.